We’ve lost both trust and confidence in institutions
The difference between trust and confidence is relevant
Institutions mold and form people into forms that conform to the purpose of the insititution
People don’t like to be molded and formed
We hope that people in institutions act in line with the purpose and mission of institutions but more and more that is no longer the case
Institutions have nominal organizational goals
Insiderism is when people use an institution as cover for bad behavior. This is corruption and has always happened and is different than the phenomenon we see now
People are using institutions as platforms (14:28)
The example is the professor who just uses the university as a platform to publicize his research
example - media has set of ethics consistent with informing you about the truth