Trust is hard to scale

Fund people not projects

The more trust an institution has, the less it needs formal process

Trust takes time

Trust is a core driver of the funding mismatch

Podcasts are a way to build trust at scale

Dynamically Distributed Democracy

Can you use transparency to earn enough trust to be opaque?

# How do you operationalize trust?
# How do you operationalize trust
* [[Conversation with Nicholas and Keegan]]
* [[The Elephants]]
            


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The mechanism by which we trust institutions is the same mechanism by which we trust people

# Podcasts are a way to build trust at scale
Podcasts are a more effective way of building trust at scale (at least with some people) than an equivalent amount of writing. Both media expose ideas publicly. However, podcasts have several of features that might make them particularly trust inducing. 

First, just hearing someone’s voice makes you subconsciously feel like you know them better, as opposed to much more sterile words on a page. The intimacy of closeness vs. written word may vary wildly across people - it’s worth investigating. However, you can inject strictly more emotion into the same set of spoken words. 

Second, many podcasts have flaws or glimmers of humanity that feel relatable. Instead of being pure vehicles of information or literary delight, on podcasts people make mistakes, have awkward pauses, sometimes you hear something in the background, go on tangents, laugh etc. While a very few authors can capture some of this, usually analogous imperfections in written words don’t feel intimate, they just feel sloppy. Heavily produced podcasts lose out on this advantage. 

Third, there’s something about voice that makes “I don’t know” or works in progress less jarring. So you can really walk people through your thinking in a way that you can’t in writing. 

The catch is that the trust that podcasts create it one way. It still holds that [[Trust is hard to scale]] - by creating a podcast you can become one of the limited number of trust connections for many people but you yourself don’t build trust in those people.

### Related
- [[Parasocial]]
- [[How do you operationalize trust?]]
- [[Trust takes time]]

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Conversation with Nicholas and Keegan

How do you operationalize trust?

Conversation with Sophie Yang at the Moon

What I learned from an Elephant Group

# The Elephants
- Elephant groups are 4 people - can’t have intense trust with more
- Step 1: Figure out what you want out of life
	- **Day 1:**
	- Spend 1-2 hours creating a personal SWOT
		- Strengths
		- Weaknesses
		- Opportunities
		- Strengths
	- Everybody presents for an hour
	- Spend an hour discussing
	- All together 2 hr/person = 10 hours
	- Hang out at the end of the day
	- **Day 2:** 
	- 10, 3, 1, 3, 1 (yr, yr, yr, month, month)
	- 8 Areas
		- Physical
		- Social
		- Emotional
		- Spiritual
		- professional
		- environmental
		- intellectual
		- financial
	- Each person presents for 45-90
	- Discussion
	- Amend or annotate goals
	- video record goals
- Step 2:
	- Weekly reporting - can be on google doc etc. : EVERYBODY READS ALL OF THESE
	- Monthly reporting -
	- Iterate on format
- Who goes first drawn from hats
[[Conversation with Nicholas and Keegan]]
https://medium.com/things-ive-written/the-elephants-182870501589

                        

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Legibility enables action

Research requires more trust than other disciplines

Bureaucracies remove the need for trust

Research orgs don’t scale

Reputation is a tensor while status is a vector

# Trust is hard to scale
[[Trust]] happens between you and another entity - whether it is an individual, an organization, or an institution. It’s hard to get above a certain number of these trust connections. You start needing to use proxies to evaluate how much you should trust another entity - either associations with an existing trust connection (they’re part of a trusted institution or someone on you trust trusts them [[Trust is transitive]]) or you use a measurement as a trust proxy - books published for expertise, net worth for a host of things, etc.

 Institutions are a mechanism for scaling trust. However, I suspect that [[The mechanism by which we trust institutions is the same mechanism by which we trust people]]. So while institutional associations can enable you to trust a large number of people (see: the US military) the number of institutional trust connections you can create are limited. 

### Related
- [[Trust-building timescale and budgets tend to be similar in different domains]]
- [[Formal process lets people outside the organization trust in the process instead of the people]]
- [[Loyalty thresholds depend on your trust in a person and the size of the breach]]
- [[Podcasts are a way to build trust at scale]]
- [[How do you operationalize trust?]]



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Benʼs working notes

How do you operationalize trust?

How do you operationalize trust

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